Addie-tude Membership Policies

Updated 8/1/23

Membership Policies 

• Online enrollment in the ACAC Membership Site is required when registering in any ACAC classes or events. This will be your source of all the information needed to navigate through our many classes, rehearsals, performances, events and opportunities throughout the year.
• Is is required that monthly payments be set up through AutoPay on the parent portal. And directly debited from your checking account or charged to your credit card on the 10th day of each month. All students must have a valid credit card on file for monthly charges. If you make a cash or app payment prior to the 10th day of the month, your card will Not be charged via the system. Your payment will be recorded on your account as such without charging the card you have on file.
  
  

Membership Package Fees/Payments

• Member fees are bundled into an all-inclusive package of everything needed throughout the dance year. Including monthly tuition, show costumes, 2 tickets to each show per family and more! The total rate is divided by either 5-months (Seasonal Membership). Or by 10-months (full year Membership). You decide which package to choose.
• Card on File is mandatory. Please be prepared to set up your: ACH info (funds transferred from your bank account), debit card or credit card account information on the Parent Portal.
  
  We accept Cash or App payments! As long as they are made on or before the 10th day of the month. If you make a cash or app payment prior to the 10th day of the month, your card will Not be charged via the system. Your payment will be recorded on your account as such without charging the card you have on file.
• Payment Methods All families must have a credit card on file whether or not you chose to pay cash at the studio, or make payments through an app. We require that you enroll in auto-payments for your convenience and timely payments. All balances due will be charged by the 10th of each month. Families are welcome to pay on or before the 10th day of the month directly to the studio with Cash, Check, Zelle, Venmo or Credit Card. If payments are made on time, through one of these aforementioned methods, the card on file will not be used by our office.
• Return Check Fee $35 fee for all returned checks. After two returned checks, families will be required to pay via debit/credit card, cash or with an app (Zelle, Venmo, CA$H App). 
• Tuition 10 equal monthly installments due on the 10th of each month, Sept-June. Unless dancer is entering the program passed September. Payments will be pro-rated with the "Add-Ons" fee adjustment per missed month. Tuition is a Flat Rate. So the price will be the same each month regardless of the number of classes in that month, holidays, student absences, or inclement weather closings. 
• Prorated Tuition Families who enroll after the start date will be charged prorated tuition for their first month, based on our monthly tuition rate. Including the "Add-Ons" Fee for each month missed
• Multi-Class Discount For dancers that are enrolled in multiple classes, will be discounted by 5% (for 2-4 classes) or 10% (for 5+ classes). Family discounts do not apply to Private Lessons, Drop-ins or Summer Session. Discounts on Summer Camps are available for those who register early.
• Late Fee If the credit card on file is rejected, a late fee of $15 per dancer will be assessed on
  unpaid accounts on the 10th of each month. Students with an overdue balance will not be allowed to participate in class or perform in the upcoming Showcase (Recital) until balance is paid in full. 
• Refunds ACAC has a strict no-refund policy. No refunds are given at any time for any reason. We are happy to apply a credit towards the following Season or next School year.
• Withdrawal Non-attendance does not constitute withdrawal from our program. We contract our instructors based on your registration, not based on your attendance so we need advance notice to process your withdrawal.
  
  If you wish to discontinue your child’s classes, we require 30 days written notice of withdrawal, to remove a child from class. This can be via email or a letter submitted to the front desk.
  
  Tuition charges will cease 30 days after the written notice of withdrawal is received. Refunds will not be given.
  
  Students may continue to attend lessons for the 30 day period, or may try another group class in any discipline during this 30-day time period.

Communication and Class Etiquette 

• Important communication regarding studio events, tuition, recital details, etc., is sent regularly via email. Please make sure that ACAC has a current email address on file. If you notice you are not receiving emails, please let us know, so we can help each other resolve the issue (Spam, etc.). Parents are responsible for informing ACAC of any changes to their contact information. 
• Students are expected to conduct themselves in a respectful manner at all times while at
  ACAC. Instructors reserve the right to have disruptive students sit out of class activities or remove them from the classroom at any time. 
• Bullying or any disrespectful behavior is not tolerated at any time. Students who are unable to comply with this policy will be removed from our programs without refund. 
• Dancers must adhere to ACAC’s dress code. Those who do not adhere to ACAC’s dress code will receive a written notice to parents. After the third offense, the student will not be permitted to participate in class. 
• Students of all ages should use the restroom before class begins. Dancers must be fully potty-trained before enrolling in classes at ACAC. 
• Students should bring water bottles with them to class. Or may purchase water or gatorade at the front desk. All food is prohibited near the studios dance spaces.
  
• Street shoes are not allowed in class. Hip Hop dancers must have dance sneakers, jazz shoes or regular sneakers used only for dance class and should not wear them outside. 
• Students, parents, and siblings may not enter the studio at any time without an instructor present. Parents may not enter the studio during class or open the door for photographs unless invited to do so by the instructor. 

Cancellation Policies 

• Two (2) class cancelations are built into the annual tuition. If a class is canceled due to hazardous weather conditions more than twice, a makeup class will be held. No refunds will be given. 

Attendance / Punctuality Policies 

• Parents are responsible to call in or email the studio to report absences beforehand. 
• Consistent attendance is crucial in order to progress in any class. Students who are recurrently late or absent disrupts the class and miss out on important training and keeping track of the choreography to say the least.
• Lateness is disruptive to classes already in progress. Students should arrive 5-10 minutes prior to the scheduled class time. To get their dance attire and shoes on, before class starts (and not while it has started), ready to go.

Performance Policies 

• Performing in the Winter and Spring Showcases is a privilege. Instructors and the Director of ACAC reserve the right to remove a student from a performance piece at any time due to absences, lateness, or disruptive behavior in class. 
• All Recital rehearsals are MANDATORY. Please be sure to plan your calendar accordingly. So They can familiarize themselves with the venue and the stage. Which will give them more confidence at Showtime. Your cooperation is greatly appreciated! Please let us know in advance if you have a scheduling conflict.
• The Winter Showcase details will be given in October 2023. The Spring Showcase Info will be sent in March 2024. Parents are responsible for staying informed of rehearsal details, costume and ticket info, etc. This information will be available to you at the front desk. Or will also be posted as a document on the studio’s Facebook Addie-tude Families page.  
• Students will not be allowed to perform at the Showcases if their account is not current.
  These Policies may change at any time. It is the responsibility of parents to stay informed of any changes or updates to the Policies. All families must accept ACAC’s policies and waiver online. By accepting and agreeing to the electronic signature, the responsible party agrees that they and their child(ren) will adhere to all policies listed above.
  
  
  

Summer Classes

• We will offer a Summer Session in July. If you wish to sign-up your child next Summer, registration begins in March of  that current year.

Referrals

• We will happily credit the account of any parent/student who refers new student(s) to our program. When the family registers for class and makes payment, we will credit the referring student $15 per referred student. The referral credit may take up to 60 days to post to your account.
  
  August and December are DOUBLE REFERRAL months, and your account credit will be doubled at $30 per referred student that enrolls in our kids dance program.
  
  

Drop-in Lesson Rates

• A Family Discount of 5% will be applied to the second and third student. Family discounts do not apply to Private Lessons, Drop-ins or Summer Session. Discounts on Summer Camps are available for those who register early.
  
  
• Students who are unable to commit to attending class every week may do so on a drop-in basis.
  Drop-in rates are higher than package rates @ $22per class.
  Drop-in fees must be paid prior to the lesson.
  Drop-in students must complete an online portal account, before they attend class. 
  
  

Performance

• Students enrolled in recital classes are expected to perform. If your child has an issue with performing, we need to know upfront so we can discuss and plan accordingly.

Weather Related Closings

• If ACAC deems it necessary to close due to weather related issues, we will post the cancellation in our Addie-tude Families (Private) Facebook Group, as well as a push-notification on the Addie-tude App. And will send a mass email and text. If you opt out of emails and are not a member of Addie-tude Families on FaceBook or the Addie-tude App, you will not receive the notifications. Therefore, please check our website for closure announcements. Or contact Ms. Addie to inquire. When we close due to weather or emergency, students may sign up for a make-up lesson as stated above, or take advantage of our digital options.
• Class Cancellations: Two (2) class cancelations are built into the annual tuition. If a class is canceled due to hazardous weather conditions more than twice, a makeup class will be held. No refunds will be given. 
  
  

Make-up Classes

• If a class is cancelled due to a weather related issue or a reason out of the studio’s control, a make-up class can be scheduled in ANY discipline that we offer on our studio schedule. You may schedule the make-up class at the front desk, or at: addie@addie-tude.com

Teacher Cancellations

• If a staff member has a professional conflict or illness and needs to cancel a lesson, we will find a suitable substitute to cover the class and avoid changing the schedule. If we are unable, we will schedule a makeup class day to recover the class on an agreed day/time. At Addie-tude, we work as a Team. Specific instructors are not guaranteed, especially in a last minute issue. We reserve the right to place a qualified substitute teachers as needed.

Communication

• Our primary methods of communication is by emailing, push-notifications on the Addie-tude App, Texting, "Addie-tude Families" private FaceBook group page: only for current students/parents in the present year's dance program.
  
  Please be sure to sign up and visit Addie-tude's App, the Parent Portal and our private Facebook Group page regularly. It is the parent’s responsibility to read the information provided. We do not always hand out paper reminders. We wouldn't want you or your child to miss out on any activity announcements. So please do check the aforementioned methods of communication, to stay up to date. feel free to ask the desk staff if you have any questions or email us at: addietudeartsctr@gmail.com.

How to get in touch:
Studio's Front Desk Phone: 914-747-0808‬

Ms. Addie’s Phone: 917/215-1720
Studio’s Email: addietudeartsctr@gmail.com
(Please put your dancer’s name on the subject line) 

Add these phone number and email address to your contacts list. So when we send emails, they go directly to you, instead of the Spam or Junk mailbox. So you don't miss out on important news and updates! 

Photo Release
I hereby grant Addie-tude Productions, Inc., DBA: Addie-tude Cultural Arts Center and its respective licensees, successors, affiliates, and assigns permission to use and reproduce any images taken by the studio of my child (children) during dance class or at an event in or at a separate location. In any digital format whatsoever for promotional purposes only. Including but not limited to marketing, advertising publicity, print materials, social media, websites, and internet advertising. Said images are the property of Addie-tude Productions, Inc., DBA: Addie-tude Cultural Arts Center, and no compensation whatsoever is paid for the use thereof. I agree to fully indemnify, hold harmless and release all claims against Addie-tude Productions, Inc. in relation to said name and images.

Liability and Waiver Release

I attest as the legal parent or guardian, that my child(ren) is/are physically fit to partake in Addie-tude’s kids dance program I am fully aware that attending dance class or other related activities at the studio, exposes my child to a possible risk of personal injury, hereby releasing Ms. Addie Diaz and Addie-tude Productions, Inc., DBA: Addie-tude Cultural Arts Center, and its officers, directors, employees, agents, consultants, independent contractors and affiliates from any and all liability from property damage, personal injuries, or other claims arising from or in connection with your participation in the program including claims that are know and unknown, foreseen and unforeseen, future or contingent.

I recognize that I am responsible for my dancer’s personal possessions and will not hold Ms. Addie Diaz and Addie-tude Productions, Inc., DBA: Addie-tude Cultural Arts Center responsible for any damage or theft.

We have a lot to look forward to this season! This past January 2023, we celebrated our 10th Year Anniversary, since we opened our doors at the Pleasantville Studio location. So we’re all very excited about planning a festive year ahead, along with You! Our dance family!

We sincerely thank you all for joining us!

Addie Diaz-Siverio & Staff 

Updated: July 5th, 2023